Return & Refund

Thank you for your purchase! We hope you love your items and strive to provide the best quality products and services. Please read our Return & Refund Policy before making a purchase.

Return & Exchange

All Sales Are Final. Unfortunately we do not accept returns or exchanges after a purchase is made.

Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact us within 7 days of the delivery date. We will work with you to resolve the issue, which may include offering a replacement or refund.

Cancellation

Cancellations are accepted only within 24 hours of placing your order.

To cancel your order within the 24-hour window, please contact us immediately at thefayastore@gmail.com. Please provide your order number and any other relevant details to expedite the process.

Incorrect Items

If you receive an incorrect item, please contact us within 7 days of the delivery date. We will arrange for the correct item to be sent to you or offer a suitable resolution.

Lost or Stolen Packages

We provide tracking information for all orders. We are not responsible for packages that marked as delivered to the address provided by customers. However, we will try our best to assist you in working with the shipping carrier to investigate the issue.

Contact Us

For any issues or inquiries regarding your order, please reach out to us at thefayastore@gmail.com or via Contact Us page. We are happy to assist you and ensure your highest satisfaction with your purchase!